Refund and Return Policy
Effective Date: October 25, 2024
At Luxury Fitness Retreats, we strive to provide high-quality hair cutting tools and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help! Please read our refund and return policy below.
1. Eligibility for Returns
You may return items purchased from Luxury Fitness Retreats within 30 days of receiving your order if they meet the following conditions:
- The item is unused, in its original condition, and in the original packaging.
- The item is accompanied by the original receipt or proof of purchase.
2. Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Items marked as final sale
- Used or opened personal grooming tools
3. Return Process
To initiate a return, please follow these steps:
- Contact Us: Reach out to our customer service team at info@luxuryfitnessretreats.com or 715-746-0785 to request a return authorization.
- Pack the Item: Securely package the item in its original packaging, including all accessories and documentation.
- Shipping: Ship the item to the address provided by our customer service team. You are responsible for the shipping costs associated with returning the item.
4. Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, we will process the refund to your original payment method within 7-10 business days.
5. Exchanges
If you received a defective or damaged item, we will gladly offer you an exchange for the same product. Please contact our customer service team within 7 days of receiving your order to arrange for an exchange.
6. Late or Missing Refunds
If you haven’t received your refund after the specified time, please check with your bank or credit card company, as it may take some time for the refund to be processed. If you’ve done this and still have not received your refund, please contact us at info@luxuryfitnessretreats.com.
7. Changes to This Policy
We reserve the right to update or modify this Refund and Return Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
8. Contact Us
If you have any questions or concerns about our Refund and Return Policy, please contact us at:
Luxury Fitness Retreats
Street: 424 Tea Berry Lane,Benoit,Wisconsin,United States
Phone number: 715-746-0785
Email: info@luxuryfitnessretreats.com
Website: luxuryfitnessretreats.com
